Contact Us Immediately for Eye Emergencies
If you think you’re experiencing an eye emergency, please contact us right away. Aurora Family Eyecare provides same-day emergency appointments when possible. Quick care can make all the difference in protecting your vision.
Not sure if it’s urgent? When it comes to your eyes, it’s better to be safe and get them checked. Some eye symptoms and injuries need quick attention, even if they don’t seem serious at first. We’ll help determine whether you need to be seen urgently and guide you through the next steps.
Contact us now if you’re having an eye emergency.


What Counts as an Eye Emergency?
If you’re experiencing any of the following, reach out to us right away:
- Sudden vision loss or changes in vision
- Flashes of light, new floaters, or a curtain over your vision
- Eye pain or pressure
- Foreign object in the eye (especially metal or wood)
- Chemical splash or exposure
- Redness, swelling, or discharge that comes on quickly
- Eye trauma, like a hit to the eye
- Sudden onset of double vision

What Not to Do During an Eye Emergency
When you’re experiencing an eye emergency, your first instinct may be to act quickly, but some actions can actually do more harm than good. Here are critical steps not to take while waiting for professional care:
- Do not press on the injured eye or allow the person to rub their eyes.
- Do not attempt to remove a foreign object embedded in or resting on the cornea (the clear front surface of the eye).
- Do not use dry cotton, cotton swabs, or sharp tools like tweezers near the eye.
- Do not try to dislodge anything that is embedded in the eye yourself.
Your safest next step is to call our office in Aurora, ON, at 905-751-1700 for urgent guidance. In many cases, an optometrist can offer immediate treatment. If we’re not available, please visit your nearest emergency center.
Support from a Team You Trust
We know how stressful an eye emergency can be, especially when you’re unsure of what’s happening. If we can treat it in the clinic, we will. If hospital care or a referral is needed, we’ll make sure you’re directed to the right place.
Don’t take chances with your vision. Contact us right away for emergency eye care.


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***The office is closed on Saturdays of long weekends.
*The office closes between Christmas & New Year’s Day.

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